How to Transfer an eSIM: A Guide

Why Transfer an eSIM?

There are several scenarios where transferring an eSIM might be necessary:

• Upgrading to a New Phone: If you’ve just purchased a new phone, you’ll need to transfer your eSIM from your old device.
• Switching Mobile Carriers: If you’re changing carriers, you may need to reconfigure or transfer your eSIM to access the new network.
• Replacing a Lost or Damaged Device: Losing your phone doesn’t mean losing your connection. Transferring your eSIM to a replacement device ensures continuity.
• Using Multiple Phones: Some users prefer to switch between devices, such as having separate phones for work and travel. Transferring an eSIM simplifies this process.

How to Transfer an eSIM

The exact process for transferring an eSIM depends on your carrier and device. Below are step-by-step instructions to ensure a seamless transfer experience.

Step 1: Check Device Compatibility

Ensure both your old and new devices support eSIM functionality. Most modern smartphones, such as iPhone models from the XS onward and many Android devices like the Google Pixel and Samsung Galaxy series, support eSIM.

Step 2: Contact Your Carrier

Before starting the transfer, check with your carrier to confirm their eSIM transfer policy. Some carriers allow self-service transfers via their apps or online portals, while others may require you to contact customer support.

Step 3: Back Up Your Data

Although transferring an eSIM typically doesn’t affect your data, it’s always a good idea to back up your phone. This ensures you don’t lose any important information during the process.

Step 4: Remove the eSIM from Your Old Device

To transfer an eSIM, you often need to deactivate or remove it from your current device. This step varies by phone:

iPhone

1. Go to Settings > Cellular.
2. Tap your eSIM plan and select Remove Cellular Plan.

Android

1. Open Settings > Network & Internet.
2. Tap your eSIM and select Delete or Remove.

We hope you found this international eSIM aticle useful. Please check out eSIM Europe product page.

Step 5: Activate the eSIM on Your New Device

Now that the eSIM is deactivated on the old phone, activate it on your new device. This process usually involves scanning a QR code or manually entering an activation code provided by your carrier.

iPhone

1. Go to Settings > Cellular > Add Cellular Plan.
2. Use your camera to scan the QR code provided by your carrier or enter the details manually.
3. Follow the on-screen prompts to complete activation.

Android

1. Open Settings > Network & Internet > Add Mobile Plan.
2. Choose to scan the QR code or manually enter the details.
3. Complete the activation by following the instructions.

Step 6: Verify Connectivity

Once the transfer is complete, check that your phone is connected to the network. Test calling, texting, and using mobile data to confirm everything is working as expected.

Troubleshooting eSIM Transfers

Transferring an eSIM is usually straightforward, but occasionally issues can arise. Here’s how to troubleshoot common problems:

• Activation Fails: Ensure your phone is connected to Wi-Fi during the activation process, as some carriers require an internet connection.
• Incorrect QR Code: Double-check the QR code or activation details provided by your carrier.
• eSIM Not Supported: Confirm that both devices support eSIM and that your carrier allows transfers.
• Network Issues: Restart your phone or reset network settings to resolve connectivity issues.

eSIM Transfer Tips for Travelers

For frequent travelers, transferring an eSIM has additional benefits. Here’s how to make the most of it:

• Use a Local eSIM: Many carriers offer travel-specific eSIM plans that provide affordable data and calling options in foreign countries.
• Switch Plans Easily: eSIMs make it simple to switch between your home carrier and a local network, saving you from high roaming charges.

For more Esim Tech help visit: https://www.fcc.gov/consumers/guides/esim-cards-faq

Frequently Asked Questions